Modeling of Service Time in Public Organization Based on Business Processes-Reference-Cited by-同舟云学术

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Modeling of Service Time in Public Organization Based on Business Processes

Published:2018 Issue: Volume: Page:3-11
ISSN:1865-1348
Container-title:Lecture Notes in Business Information Processing
language:
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Author:

Bulysheva Larisa,Kataev Michael,Loseva Natalia

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-94845-4_1

Reference12 articles.

1. Xu, L.: Enterprise systems: State-of-the-art and future trends. IEEE Trans. Ind. Inform. 7(4), 630–640 (2011)

2. Kataev, M., Bulysheva, L., Emelyanenko, A., Emelyanenko, V.: Enterprise systems in Russia: 1992–2012. Enterp. Inf. Syst. 7(2), 169–186 (2013)

3. Viriyasitavat, W., Xu, L., Viriyasitavat, W.: compliance checking for requirement-oriented service work flow interoperations. IEEE Trans. Ind. Inform. 10(2), 1469–1477 (2014)

4. Viriyasitavat, W., Xu, L., Viriyasitavat, W.: A new approach for compliance checking in service workflows. IEEE Trans. Ind. Inform. 10(2), 1452–1460 (2014)

5. Van der Aalst, W.M.P.: The application of Petri nets to workflow management. J. Circ. Syst. Comput. 8(1), 21–66 (1998)

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1. Features of automation of business processes of interaction with customers;Proceedings of the 2nd International Scientific Conference on Innovations in Digital Economy: SPBPU IDE-2020;2020-10-22

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