1. Berke, M. (2001). Best Practices Lessons Learned (BPLL): A view from the trenches. In Proceedings from the Project Management Institute.
2. Coakes, E., Clarke, S., Jack, J., & Lehaney, B. (2003). Beyond knowledge management. London: Idea Group.
3. Harrington, J. H. (1991). Business process improvement: The breakthrough strategy for total quality, productivity, and competitiveness. New York: McGraw-Hill.
4. Kerzner, H. (2013). Project management: A systems approach to planning, scheduling, and controlling (11th ed.). Hoboken, NJ: Wiley.
5. Maylor, H. (2010). Project management (4th ed.). London: FT Prentice Hall.