Investigating the Role of Twitter in E-Governance by Extracting Information on Citizen Complaints and Grievances Reports
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Publisher
Springer International Publishing
Link
http://link.springer.com/content/pdf/10.1007/978-3-319-72413-3_21
Reference18 articles.
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5. Anderson, M., Lewis, K., Dedehayir, O.: Diffusion of innovation in the public sector: Twitter adoption by municipal police departments in the US. In: Portland International Conference on Management of Engineering and Technology (2015)
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