1. Kelton, W.D., et al.: Simulation with ARENA. McGraw-Hill, New York (2007)
2. Shannon, R.E.: Systems Simulation – The Art and Science. Prentice-Hall, Englewood Cliff (1975)
3. Robinson, S.: Discrete-event simulation: from the pioneers to the present, what next? J. Oper. Res. Soc. 56(6), 619–629 (2004)
4. Pew, R.W., Mavor, A.S. (Eds.): Modeling Human and Organizational Behavior: Application to Military Simulations. National Academy Press, National Research Council, Washington DC (1998)
5. Brailsford, S.C., et al.: Incorporating human behaviour in healthcare simulation models. In: Proceeding of the 38th Winter Simulation Conference, Monterey, California (2006)