Quality Management Systems ISO 9901 and the Use of High Involvement Work Practices

Author:

Juárez-Tárraga Amable,Albarracin-Guillem Jose Miguel,Palmer-Gato Marta,Marin-Garcia Juan A.

Publisher

Springer International Publishing

Reference28 articles.

1. Alfalla-Luque R, Marin-Garcia JA, Medina-López C (2012) Is worker commitment necessary for achieving competitive advantage and customer satisfaction when companies use HRM and TQM practices? Universia Bus Rev 36:64–89

2. Arthur JB (1994) Effects of human resource systems on manufacturing performance and turnover. Acad Manag J 37(3):670–687

3. Bayo-Moriones A, Merino Diaz de Cerio J (2001) Quality management and high performance work practices: do they coexist? Int J Prod Econ 73(3):251–259

4. Bayo-Moriones A, Merino Diaz de Cerio J, Antonio Escamilla-de-León S, Mary Selvam R (2011) The impact of ISO 9000 and EFQM on the use of flexible work practices. Int J Prod Econ 130(1):33–42

5. Becker BE, Sunny B, Huselid MA, Rutgers U, Ferris GR (1998) High performance work systems and firm performance: a synthesis of research and managerial implications. Res Personnel Hum Resour Manag 16:53–101

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