1. Bucher, T., Gericke, A., Sigg, S.: Process-centric Business Intelligence. Bus. Process Manag. J. 15, 408–429 (2009)
2. Graupner, E., Berner, M., Maedche, A., Jegadeesan, H.: Business Intelligence & Analytics for Processes – A Visibility Requirements Evaluation. In: MKWI Proceedings. pp. 154–166 (2014)
3. Lock, M.: Operational Intelligence: Boosting Performance with “Right-Time” Business Insight,
http://resources.idgenterprise.com/original/AST-0009180_0172-6528-RA-OperationalBI-MDL-NSP-03.pdf
4. Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., Byers Hung, A.: Big Data: The Next Frontier for Innovation, Competition, and Productivity. McKinsey Global Institute, San Francisco (2011)
5. Russom, P.: Operational Intelligence: Real-Time Business Analytics from Big Data. TDWI Checkl. Rep. 1–8 (2013)