1. Bobs Guide: BPM more important to UK businesses than the rest of Europe. http://www.bobsguide.com/guide/news/2006/Oct/17/bpm-more-important-to-uk-businesses-than-the-rest-of-europe-but-lags-behind-on-delivery-filenet-survey-reveals.html
2. Lecture Notes in Computer Science;J Becker,2000
3. Reijers, H.A., Mendling, J.: A study into the factors that influence the understandability of business process models. IEEE Trans. Syst. Man Cybern. Part A Syst. Hum. 41, 449–462 (2011)
4. Recker, J., Reijers, H.A., van de Wouw, S.G.: Process model comprehension: the effects of cognitive abilities, learning style, and strategy. Commun. Assoc. Inf. Syst. 34, 199–222 (2014)
5. Mendling, J., Strembeck, M., Recker, J.: Factors of process model comprehension—findings from a series of experiments. Decis. Support Syst. 53, 195–206 (2012)