1. Australia Post (2010) Annual report 2009–10
2. Australia Post (2015) Annual report 2014
3. Bailly D, Meidinger M (2013) Human capital and diversification choices for postal operators. In: Crew MA, Kleindorfer PR, Kleindorfer PR (eds) Reforming the postal sector in the face of electronic competition. Edward Elgar, Cheltenham, pp 350–360
4. Bain JS (1959) Industrial organization: a treatise, 2nd edn. Wiley, New York
5. Buser M, Jaag C, Trinkner U (2008) Economics of post office networks: strategic issues and the impact on mail demand. In: Crew MA, Kleindorfer PR, Campbell JI Jr (eds) Handbook of worldwide postal reform. Edward Elgar, Cheltenham, pp 80–97