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2. Bailly, D., & Meidinger, M. (2011). The dual trend towards operational efficiencies and social regulation in European postal services. In M. A. Crew & P. R. Kleindorfer (Eds.), Reinventing the postal sector in an electronic age (pp. 336–350). Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
3. Bailly, D., & Meidinger, M. (2013). Human capital and diversification choices for postal operators. In M. A. Crew & P. R. Kleindorfer (Eds.), Reforming the postal sector in the face of electronic competition (pp. 350–360). Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
4. Bailly, D., & Meidinger, M. (2014). Finding the conditions for a successful social redeployment combined with diversification of activities. In M. A. Crew & T. J. Brennan (Eds.), The role of the postal and delivery sector in a digital age (pp. 305–316). Cheltenham, UK and Northampton, MA, USA: Edward Elgar.
5. Deutsche Post DHL, Press release, « Deutsche Post plans to create up to 10,000 new jobs by 2020 », January 22, 2015.