Framing Meaningful Experiences Toward a Service Science-Based Tourism Experience Design-Reference-Cited by-同舟云学术

Framing Meaningful Experiences Toward a Service Science-Based Tourism Experience Design

Published:2016 Issue: Volume: Page:129-140
ISSN:1865-1348
Container-title:Lecture Notes in Business Information Processing
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Author:

Alcoba Jesús,Mostajo Susan,Paras Rowell,Mejia Grace Cella,Ebron Romano Angelico

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-319-32689-4_10

Reference16 articles.

1. Pine, J., Gilmore, J.H.: Welcome to the experience economy. Harv. Bus. Rev. 76(4), 97–105 (1998)

2. Diller, S., Shedroff, N., Rhea, D.: Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. New Riders, Berkeley (2008)

3. Coxon, I.: Fundamental aspects of human experience: a phenomenological explanation. In: Benz, P. (ed.) Experience Design: Concepts and Case Studies. Bloomsbury Academic, New York (2015)

4. Alcoba, J.: Beyond the paradox of service industrialization: approaches to design meaningful services. In: Wang, J. (ed.) Management Science, Logistics and Operations Research. IGI Global, Hershey (2014)

5. Newbery, P., Farnham, K.: Experience Design: A Framework for Integrating Brand, Experience, and Value. Wiley, Hoboken (2013)

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