1. Al Ajeeli, A. T., & Al-Bastaki, Y. A. L. (Eds.). (2011). Handbook of research on E-services in the public sector: E-government strategies and advancements. Information science reference. Hershey, PA: IGI Global.
2. Alford, J. (2015). Co-production, publicness and social exchange: Extending public service-dominant logic. Paper for International Research Society for Public Management 2015 Conference, University of Birmingham, 30 March–1 April 2015. Retrieved February 21, 2017, from http://irspm2015.com/index.php/irspm/IRSPM2015/paper/viewFile/980/373
3. Allen, P. (2015, August 25). Update of Service-Dominant Logic—2015. Retrieved February 23, 2017, from http://www.paulallen.ca/update-of-service-dominant-logic-2015/
4. Alter, S. (2008). Service system fundamentals: Work system, value chain, and life cycle. IBM Systems Journal, 47(1), 71–85.
5. Angelidou, M. (2015). Smart cities: A conjuncture of four forces. Cities, 47, 95–106.