1. Hickey AM, Davis AM (2004) A unified model of requirements elicitation. J Manag Inf Syst 20(4):65–84
2. Toro AD, Jiménez BB, Cortés AR, Bonilla MT (1999) A requirements elicitation approach based in templates and patterns. In: Proceedings 2nd workshop on requirements engineering, Buenos Aires, Argentina, September 9–10, pp 17–29
3. Raghavan S, Zelesnik G, Ford G (1994) Lecture notes on requirements elicitation. Educational Materials CMU/SEI–94–EM–10. Software Engineering Institute, Carnegie Mellon University
4. Hickey AM, Davis AM (2003) Requirements elicitation and elicitation technique selection: model for two knowledge-intensive software development processes. In: Proceedings of the 36th annual hawaii international conference on system sciences, Hawaii 2003. IEEE, p 10
5. Brooks (1987) No silver bullet essence and accidents of software engineering. Computer 20(4):10–19