User-Centered Design with Illiterate Persons: The Case of the ATM User Interface

Author:

Cremers Anita H. M.,de Jong Jacomien G. M.,van Balken Johan S.

Publisher

Springer Berlin Heidelberg

Reference21 articles.

1. Castro-Caldas, A.: Targeting regions of interest for the study of the illiterate brain. International Journal of Psychology 39, 5–17 (2004)

2. Chan, F.Y., Khalid, H.M.: Is talking to an automated teller machine natural and fun? Ergonomics 46, 1386–1407 (2003)

3. Coyne, K.P., Nielsen, J.: How to Conduct Usability Evaluations for Accessibility. Nielsen Norman Group (2001)

4. Cremers, A.H.M., Kranenborg, K., Bierman, E.P.B., Van der Pijl, D.J., Crombag, P., Cortenbach, K.: Individuele reisinformatie voor personen met een verstandelijke beperking: eindverslag [Individual travel information for intellectually disabled persons: final report] (Rep. No. TNO-DV3 2005-C 021). TNO D&V, Soesterberg (2005)

5. ETSI, Human Factors (HF); Guidelines for ICT products and services: Design for All (Rep. No. EG 202 116 V 1.2.1 ). ETSI, Sophia Antipolis Cedex (2002)

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