Talking to, Not About, Citizens – Experiences of Focus Groups in Public E-Service Development

Author:

Axelsson Karin,Melin Ulf

Publisher

Springer Berlin Heidelberg

Reference20 articles.

1. Albinsson, L., Lind, M., Forsgren, O., Ozan, H.: Turning the internet around – e-Me: The Students ideal e-Service, eChallenges (e*2006), October 25-27, 2006, Barcelona, Spain (2006)

2. Anttiroiko, A.-V.: Towards citizen-centered local e-government – The case of the city of Tampere. In: Khosrow-Pour, M. (ed.) Annals of cases on information technology, Idea group Inc., USA (2004)

3. Baskerville, R., Wood-Harper, A.T.: A critical perspective on action research as a method for information systems research. Journal of Information Technology 11(3), 235–246 (1996)

4. Cook, M.E.: What citizens want from e-government. Center for Technology in Government, New York, USA (2000)

5. Cullen, R., Hernon, P.: Wired for well-being: Citizens’ response to e-government. A report presented to the E-government Unit of the State Services Commission, New Zealand (2004)

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