1. Cook, D., Das, S.: Smart Environments: Technology, Protocols and Application. Wiley-Interscience (November 2004)
2. Cammaerts, B., Van Audenhove, L., Nulens, G., Pauwels, C.: Beyond the digital divide: reducing exclusion, fostering inclusion. VUB Brussels University Press (2004)
3. CONFIDENT
http://www.etw.org/2003/case_studies/soc_inc_confident.htm
4. Doc@home
http://fp6uk.ost.gov.uk/Page.aspx?SP=2034
5. eInclusion@EU
http://www.einclusion-eu.org/default.asp?MenuID=8