1. Adelman, H. S., & Taylor, L. (2005). Classroom climate. In S. W. Lee, P. A. Lowe, & E. Robinson (Eds.), Encyclopedia of School Psychology. Thousand Oaks, CA: Sage.
2. Arbaugh, J. B. (2000). Virtual classroom characteristics and student satisfaction with Internet-based MBA courses. Journal of Management Education, 24(1), 32–54.
3. Bolliger, D. U. & Martindale, T. (2004). Key factors for determining student satis-faction in online courses. International Journal on E-Learning, 3(1), 61–67.
4. Brookover, W., Beady, C., Flood, P., Schweitzer, J., & Wisenbaker, J. (1979). School Social Systems and Student Achievement: Schools Can Make a Difference. New York: Praeger.
5. Chang, V., & Fisher, D. L. (2001). A new learning instrument to evaluate online learning in higher education. In M. Kulske & A. Herrmann (Eds.), New Horizons in University Teaching and Learning (pp. 23–34). Perth: Curtin University of Technology.