Business process management (BPM): terminologies and methodologies unified
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Safety, Risk, Reliability and Quality
Link
http://link.springer.com/content/pdf/10.1007/s13198-020-00959-y.pdf
Reference24 articles.
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2. Bai C, Sarkis J (2013) A grey-based DEMATEL model for evaluating business process management critical success factors. Int J Prod Econ 146(1):281–292. https://doi.org/10.1016/j.ijpe.2013.07.011
3. Bandara W et al (2007) Major issues in business process management: an expert perspective. In: Proceedings ECIS 2007—the 15th European conference on information systems. St Gallen, Switzerland, pp 1240–1251. http://eprints.qut.edu.au/%0ABandara. Accessed 23 June 2019
4. Buh B, Kovačič A, Indihar Štemberger M (2015) Critical success factors for different stages of business process management adoption—a case study. Econ Res 28(1):243–258. https://doi.org/10.1080/1331677X.2015.1041776
5. Christiansson M-T, Rentzhog O (2019) Lessons from the “BPO journey” in a public housing company: toward a strategy for BPO. Bus Process Manag J. https://doi.org/10.1108/bpmj-04-2017-0091
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