Sustainable postal service design: integrating quality function deployment from the customers perspective
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Safety, Risk, Reliability and Quality
Link
http://link.springer.com/content/pdf/10.1007/s13198-019-00906-6.pdf
Reference37 articles.
1. Andronikidis A, Georgiou AC, Gotzamani K, Kamvysi K (2009) The application of quality function deployment in service quality management. TQM J 21(4):319–333
2. Azam Haron N, Abdul-Rahman H, Wang C, Wood LC (2015) Quality function deployment modeling to enhance industrialized building system adoption in housing projects. Total Qual Manag Bus Excell 26(7–8):703–718
3. Bas E (2014) An integrated quality function deployment and capital budgeting methodology for occupational safety and health as systems thinking approach: the case of the construction industry. Accid Anal Prev 68:42–56
4. Besterfield DH, Besterfield-Michna C, Besterfield GH, Besterfield-Scare M (2003) Total Quality Management. Prentice Hall, Upper Saddle River
5. Beheshtinia MA, Farzaneh Azad M (2019) A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services. Total Qual Manag Bus Excel 30(7–8):808–830
Cited by 16 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Addressing the Kaizen business operations: the role of triple helix actors during COVID-19 outbreak;The TQM Journal;2024-02-02
2. User-centred machinery design for a small scale agricultural-based community using Quality Function Deployment;International Journal of Sustainable Engineering;2023-12-25
3. A data-driven digital transformation approach for reverse logistics optimization in a medical waste management system;Journal of Cleaner Production;2023-12
4. Improving action quality assessment with across-staged temporal reasoning on imbalanced data;Applied Intelligence;2023-11-18
5. Modeling third-party reverse logistics for healthcare waste recycling in the post-pandemic era;International Journal of Production Research;2023-11-10
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3