Understanding online hotel popularity through empirical approach

Author:

Aggarwal SanchitaORCID,Aggarwal Anu GuptaORCID,Tandon AbhishekORCID

Publisher

Springer Science and Business Media LLC

Subject

Strategy and Management,Safety, Risk, Reliability and Quality

Reference44 articles.

1. Aakash A, Gupta Aggarwal A (2022) Assessment of hotel performance and guest satisfaction through eWOM: big data for better insights. Int J Hosp Tour Adm 23(2):317–346

2. Aakash A, Tandon A, Gupta Aggarwal A (2021) How features embedded in eWOM predict hotel guest satisfaction: an application of artificial neural networks. J Hosp Market Manag 30(4):486–507

3. Aggarwal AG, Aakash A (2020) Analysing the interrelationship between online reviews and sales: the role of review length and sentiment index in electronic markets. Int J Internet Market Advert 14(4):361–376

4. Alrawadieh Z, Law R (2019) Determinants of hotel guests’ satisfaction from the perspective of online hotel reviewers. Int J Cult Tour Hospit Res. https://doi.org/10.1108/IJCTHR-08-2018-0104

5. Bi J-W, Liu Y, Fan Z-P, Zhang J (2020) Exploring asymmetric effects of attribute performance on customer satisfaction in the hotel industry. Tour Manage 77:104006

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