Author:
Tsai Ming-Chih,Merkert Rico,Wang Jiana-Fu
Funder
Ministry of Science and Technology, Taiwan
Publisher
Springer Science and Business Media LLC
Subject
Transportation,Development,Civil and Structural Engineering
Reference68 articles.
1. Andreassen, T.W.: Customer loyalty and complex services. Int. J. Serv. Ind. Manag. 9(1), 178–194 (1998)
2. Athanassopoulos, A.D.: Customer satisfaction cues to support market segmentation and explain switching behavior. J. Bus. Res. 47, 191–207 (2000)
3. Bagozzi, R.P.: Reflections on relationship marketing in consumer markets. J. Acad. Mark. Sci. 23(4), 272–277 (1995)
4. Balliauw, M., Meersman, H., Onghena, E., Van de Voorde, E.: US all-cargo carriers’ cost structure and efficiency: a stochastic frontier analysis. Transp. Res. Part A: Policy Pract. 112, 29–45 (2018)
5. Baker, M.J., Buttery, E.A., Richter-Buttery, E.M.: Relationship marketing in three dimensions. J. Interact. Mark. 12(4), 47–62 (1998)
Cited by
16 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献