1. Ackoff, R.L. (1981).Creating the corporate future. New York: Wiley.
2. Albert, K. (1983).The strategic management handbook. New York: McGraw-Hill, Inc.
3. Ansoff, H.I. (1984).Implanting strategic management. Englewood Cliff: Prentice Hall International.
4. Byars, L. (1984).Strategic Management. New York: Harper and Row.
5. Cuyahoga County Community Mental Health Board [CCCMHB] (1989).Client care model. Proposal submitted to the Robert Wood Johnson Foundation by the Cuyahoga County Community Mental Health Board, Cleveland.