Exploring the impact of climate change on lodging establishments: a systematic literature review

Abstract

Abstract Purpose This study aimed to identify scientific research concentrating on climate change impacts on accommodation services and examine the most relevant outputs related to management strategies due to exposure to climate change. Methodology It used a systematic review of the literature of scientific articles published in the Web of Science and SCOPUS. The search strings were validated by academics, who suggested adding more keywords for studying the relationship between accommodation settings and climate change. As a result, four search strings were established and identified 39 articles for qualitative analysis with MAXQDA. Findings Some studies asserted that corporate social responsibility is important for mitigating climate change issues. hotels work together with local businesses, enforcing the community’s adaptive capacity to climate change and supporting the need for education and training programs to understand climate change risks better. Moreover, green human resources management directly relates to the level of environmental awareness in local communities. Using air conditioning for combating heat waves consumes high amounts of energy. One option lies in energy-efficient buildings such as passive houses, using compact designs for reducing the cost of operation. Currently, hotel operations rely more on being more transparent regarding informing guests and influencing eco-friendly choices. On the other hand, there is an investment in training employees regarding good practices for energy use and management. Such action leads to accountable energy savings. Nevertheless, hotels still struggling to adapt because of their elevated energy consumption for heating, hot water, lightning, or cooling aggregates.