The impact of corporate social responsibility on customer loyalty in hospitality business
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Social Sciences,Statistics and Probability
Link
https://link.springer.com/content/pdf/10.1007/s11135-023-01749-x.pdf
Reference55 articles.
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2. Agyei, J., Sun, S., Penney, E.K., Abrokwah, E., Ofori-Boafo, R.: Linking CSR and customer engagement: The role of customer-brand identification and customer satisfaction. Sage Open. (2021). https://doi.org/10.1177/21582440211040113
3. Aksoy, L., Keiningham, T.L., Buoye, A., Lariviere, B., Williams, L., Wilson, I.: Does loyalty span domains? Examining the relationship between consumer loyalty, other loyalties and happiness. J. Bus. Res. (2015). https://doi.org/10.1016/j.jbusres.2015.06.033
4. Arslan, I.K.: The importance of creating customer loyalty in achieving sustainable competitive advantage. Eurasian J. Bus. Man. (2020). https://doi.org/10.15604/ejbm.2020.08.01.002
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