1. Bair J. (1979): The Impact of Office Automatisation, The Office of the Future, Uhlig, Farber, Bair, North-Holland.
2. Barreau D. and Nardi B. (1995): Finding and Reminding, File Organisation from the Desktop. SIGCHI Bulletin, 27 (3) pp39–43.
3. Borenstein N. and Thyberg C. (1988): Cooperative Work in the Andrew Message System, Proceedings of CSCW 88, pp 306–323.
4. Borenstein N. and Thyberg C (1991).: Power, ease of use and cooperative work in a practical multimedia message system. International Journal of Man-Machine Studies, 1991, 34, pp 229–259.
5. Bälter O. (1995): Electronic mail from a user perspective: Problems and remedies. Licentiate thesis. IPLab report 100, NADA, Royal Institute of Technology, Sweden.