Managing Risks in Service Value Networks

Author:

Uusitalo T.,Palomäki K.,Kupi E.

Publisher

Springer London

Reference23 articles.

1. Gebauer H, Fleisch E, Friedli T (2005) Overcoming the service paradox in manufacturing companies. Eur Manage J 23(1):14–26

2. Basole RC, Rouse WB (2008) Complexity of service value networks: Conceptualization and empirical investigation. IBM Syst J 47(1):53–70

3. ISO/IEC (2009) Guide 73 risk management—vocabulary. International Organisation for Standardisation

4. Ojanen V, Lanne M, Ahonen T, Tuominen M (2008) The customer-centric development of new industrial services: antecedents, risks and their management. In: Proceedings of the 1st ISPIM innovation symposium

5. Kleindorfer P, Wind Y (2009) The network imperative: community or contagion? The network challenge. strategy, profit and risk in an interlinked world. Pearson Prentice Hall, NJ, pp 3–24

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1. Considerations on Investment and Business Models;Lecture Notes in Mechanical Engineering;2020-12-03

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