Service Innovation in Household Appliances: An Industrial Case Study

Author:

Peruzzini Margherita,Germani Michele,Favi Claudio

Publisher

Springer London

Reference12 articles.

1. Services Sciences, Management and Engineering, IBM Research: http://www.research.ibm.com/ssme/services.shtml .

2. Van Ark, B., Broersma, L., Den Hertog, P.: Services Innovation, Performance and Policy: A Review, Research Series No. 6, Directorate-General for Innovation, Ministry of Economic Affairs, The Hague (2003)

3. Thoben, K.D., Jagdev, H., Eschenbaecher, J.: Extended Products: Evolving Traditional Product Concepts, The 7th International Conference on Concurrent Enterprising: Engineering the Knowledge Economy through Cooperation, Bremen, 27-29 June (2001)

4. Byrne, J.A., Brandt, R., Port, O.: The virtual corporation. The company of the future will be ultimate in adaptability, in Business Week, pp. 36–40 (1993)

5. Bernus, P.: Modelling and methodologies for enterprise integration, Proc. of the IFIP TC5 Working Conference on Models and Methodologies for Enterprise Integration, Queensland, Australia. Edited with Laszlo Nemes (1995)

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