1. Abraído-Lanza, A. F., Céspedes, A., Daya, S., Florez, K. R., & White, K. (2011). Satisfaction with health care among Latinas. Journal of Health Care for the Poor and Underserved, 22, 491–505.
2. Amador, J. (2012). Perceptions of health care professionals’ empathy and cancer screening continuity of care among Latino and Anglo women. Unpublished master’s thesis. Loma Linda, CA: Loma Linda University.
3. American Cancer Society. (2009a). Cancer facts & figures for Hispanics/Latinos 2009–2011. Atlanta, GA: American Cancer Society.
4. American Cancer Society. (2009b). Cancer prevention & early detection facts & figures 2009. Atlanta, GA: American Cancer Society.
5. Back, A., & Arnold, R. (2005). Dealing with conflict in caring for the seriously ill: “It was just out of the question”. The Journal of the American Medical Asssociation, 293, 1374–1381.