Interaction Design Patterns of Web Chatbots
Author:
Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-62362-2_22
Reference8 articles.
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3. Jain, M., Kumar, P., Kota, R., Patel, S.N.: Evaluating and informing the design of chatbots. In: Proceedings of the 2018 Designing Interactive Systems Conference, DIS 2018, pp. 895–906. Association for Computing Machinery, New York (2018). https://doi.org/10.1145/3196709.3196735
4. Marcus, A.: Chapter 19 - Graphical User Interfaces, 2nd edn., pp. 423–440. North-Holland, Amsterdam (1997). https://doi.org/10.1016/B978-044481862-1.50085-6
5. Moore, R.J., Arar, R.: Conversational UX Design: A Practitioner’s Guide to the Natural Conversation Framework, 1st edn. ACM Books, New York (2019). https://doi.org/10.1145/3304087
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