Applying BPMS to the Public Sector Using OSS

Author:

Spanoudakis Nikolaos,Benioudaki Maria,Matsatsinis Nikolaos F.

Publisher

Springer International Publishing

Reference15 articles.

1. Athanasopoulos, K., Nikoletos, G., Georgiadis, G., Stamelos, I., & Skolarikis, S. (2017). Process management in the Greek public sector: A case study in the municipality of Kalamaria. In: 21st Pan-Hellenic Conference on Informatics (PCI 2017).

2. Benioudaki, M. (2019). Reconstitution of the administrative process of printer cartridges procurement by using a Business Process Management System (BPMS). Diploma thesis, Technical University of Crete.

3. Burattin, A. (2015). Process mining techniques in business environments. Springer.

4. Chalikias, K., Valiris, G., & Chytas, P. (2003). The role of IT in business process-oriented organisations. Operational Research. An International Journal, 3(2), 137–154.

5. Delias, P. (2017). A positive deviance approach to eliminate wastes in business processes: The case of a public organization. Industrial Management & Data Systems, 117(7), 1323–1339.

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