Human-Centered Service Design and Transformative Innovation: Beginning to Understand How Innovation Culture Shifts Within the Public Health System in Western Australia
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Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-20168-4_4
Reference37 articles.
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2. Bazzano, A. N., Martin, J., Hicks, E., Faughnan, M., & Murphy, L. (2017). Human-centred design in global health: A scoping review of applications and contexts. PLoS ONE, 12(11), e0186744. https://doi.org/10.1371/journal.pone.0186744
3. Bendak, S., Shikhli, A. M., & Abdel-Razek, R. H. (2020). How changing organizational culture can enhance innovation: Development of the innovative culture enhancement framework. Cogent Business & Management, 7(1), 1712125, 1–17. https://doi.org/10.1080/23311975.2020.1712125.
4. Berry, L. L. (2019). Service innovation is urgent in healthcare. AMS Review: Official Publication of the Academy of Marketing Science, 9(1–2), 78–92. https://doi.org/10.1007/s13162-019-00135-x
5. Björgvinsson, E., Ehn, P., & Hillgren, P. A. (2010). Participatory design and” democratizing innovation”. In Proceedings of the 11th biennial participatory design conference, Sydney, 29 Nov–3 Dec 2010, (pp. 41–50).
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