Conceptualization, Measurement and Effects of Suppliers’ Perceived Control Over the Exchange on Multisided Platforms
Author:
Publisher
Springer International Publishing
Link
https://link.springer.com/content/pdf/10.1007/978-3-030-89883-0_3
Reference39 articles.
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3. Büttgen, M., Schumann, J.H., & Ates, Z. (2012). Service locus of control and customer coproduction: The role of prior service experience and organizational socialization. Journal of Service Research, 15(2), 166-181.
4. Churchill, Jr., G.A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64-73.
5. Collier, J.E., & Sherrell, D.L. (2010). Examining the influence of control and convenience in a self-service setting. Journal of the Academy of Marketing Science, 38(4), 490-509.
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