1. UGC: University-UGC. 16/5/2020, (2020) from https://www.ugc.ac.in/oldpdf/Consolidated%20list%20of%20All%20Universities.pdf
2. Prasad, N.A., Prthaban, L., Rana, M.E.: Use of recommendation engine and chatbot for depression consultancy platforms. J. Crit.Al Rev. 7(3), 2020 (2019)
3. Wang, X., Joyce, N., Namkoong, K.: Investigating college students’ intentions to seek online counseling services. Commun. Stud. 1–18
4. Yigitcanlar, T., Desouza, K.C., Butler, L., Roozkhosh, F.: Contributions and risks of artificial intelligence (AI) in building smarter cities: Insights from a systematic review of the literature. Energies 13(6), 1473 (2020)
5. Elcholiqi, A., Musdholifah, A.: Chatbot in Bahasa Indonesia using NLP to provide banking information. IJCCS Indones. J. Comput. Cybern. Syst. 14(1), 91–102