Towards Improvement of IT Service Adoption in Multi-Business Organizations

Author:

Jabarin FathiORCID,Hartman AlanORCID,Reinhartz-Berger IrisORCID,Kliger DoronORCID

Publisher

Springer International Publishing

Reference22 articles.

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3. Antony, J.: Six sigma for service processes. Bus. Process. Manag. J. 12(2), 234–248 (2006)

4. Service Science: Research and Innovations in the Service Economy;G Banavar,2010

5. Brown, S.L., Eisenhardt, K.M.: Competing on the Edge: Strategy as Structured Chaos. Harvard Business School Press, Boston (1998)

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