A Modified UTAUT Model for Hospital Information Systems Geared Towards Motivating Patient Loyalty

Author:

Alismaili Saleh Nasser Rashid,Shanmugam Mohana,Kasim Hairol Adenan,Magalingam Pritheega

Publisher

Springer International Publishing

Reference38 articles.

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2. Zakaria, N., Yusof, S.A.M.: Understanding technology and people issues in hospital information system (HIS) adoption: case study of a tertiary hospital in Malaysia. J. Infect. Public Health 9(6), 774–780 (2016)

3. Cantiello, J., Kitsantas, P., Moncada, S., Abdul, S.: The evolution of quality improvement in healthcare: patient-centered care and health information technology applications. J. Hosp. Adm. 5(2), 62–68 (2016)

4. Wijaya, E., Sulistyowati, N.: The effect of application of hospital information systems on operational performance through user satisfaction. Eur. J. Bus. Manag. 11(36), 71–78 (2019)

5. Juhana, D., Manik, E., Febrinella, C., Sidharta, I.: Empirical study on patient satisfaction and patient loyalty on public hospital in Bandung, Indonesia. Int. J. Appl. Bus. Econ. Res. 13(6), 4305–4326 (2015)

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