Customer Review Classification Using Machine Learning and Deep Learning Techniques

Author:

Sunil Nikhil,Shirazi FaridORCID

Publisher

Springer Nature Switzerland

Reference23 articles.

1. Danish, R.Q., Hafeez, S., Ali, H.F., Shahid, R., Nadeem, K.: Impact of online consumer reviews on hotel booking intentions: the case of Pakistan. Europ. Sci. J. ESJ 15(7), 144–159 (2019)

2. Willianto, T., Wibowo, A.: Sentiment analysis on E-commerce product using machine learning and combination of TF-IDF and backward elimination. Int. J. Electr. Comput. Eng. (IJECE) 8(6), 2862–2867 (2020)

3. Iqbal, A., Amin, R., Iqbal, J., Alroobaea, R., Binmahfoudh, A., Hussain, M.: Sentiment analysis of consumer reviews using deep learning. Sustainability 14(17), 10844 (2022)

4. Mane, V., Patil, S., Awale, R., Pisal, V.: An Efficient Sentiment Analysis Based on Product Reviews. SAMRIDDHI: A J. Phys. Sci., Eng. Technol. 13(SUP 2), 203–208 (2021)

5. Chintalapudi, N., Battineni, G., Amenta, F.: Sentimental analysis of COVID-19 tweets using deep learning models. Infect. Disease Reports 13(2), 329–339 (2021)

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