Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19

Author:

Ozturkcan SelcenORCID,Merdin-Uygur EzgiORCID

Publisher

Springer International Publishing

Reference36 articles.

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2. Mende, M., Scott, M.L., van Doorn, J., Shanks, I., Grewal, D.: Service robots rising: how humanoid robots influence service experiences and food consumption. J. Mark. Res. 56, 535–556 (2017)

3. Glow, G.: COVID-19 and Unemployment: The Robots are Coming. Forbes (2020)

4. Chandrayan, A.: How is COVID-19 Impacting and Transforming the Humanoid Robot Industry? Robotics Tomorrow (2020)

5. Ozturkcan, S., Merdin-Uygur, E.: Will robots conquer services? Attitudes towards anthropomorphic service robots. In: 9th International Research Symposium in Service Management (IRSSM-9), Ljubljana, Slovenia, p. 37 (2018)

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