A Comparative Review on the Agile Tenets in the IT Service Management and the Software Engineering Domains-Reference-Cited by-同舟云学术

A Comparative Review on the Agile Tenets in the IT Service Management and the Software Engineering Domains

Published:2019-10-17 Issue: Volume: Page:102-115
ISSN:2194-5357
Container-title:Advances in Intelligent Systems and Computing
language:
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Author:

Mora Manuel,Wang Fen,Gómez Jorge Marx,Díaz Oswaldo

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-030-33547-2_9

Reference36 articles.

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3. Marrone, M., Gacenga, F., Cater-Steel, A., Kolbe, L.: IT service management: a cross-national study of ITIL adoption. Commun. Assoc. Inf. Syst. 34, 865–892 (2014)

4. Eikebrokk, T.R., Iden, J.: Strategising IT service management through ITIL implementation: model and empirical test. Total Qual. Manag. Bus. 28(3–4), 238–265 (2017)

5. Al-Zewairi, M., Biltawi, M., Etaiwi, W., Shaout, A.: Agile software development methodologies: survey of surveys. J. Comput. Commun. 5(5), 74–97 (2017)

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