Quality at the University Based on Process Management: Design and Implementation of the Quality Management System Under ISO 9001:2015 Standard Applied to the Industrial Engineering Degree of the Northern Technical University-Reference-Cited by-同舟云学术

Quality at the University Based on Process Management: Design and Implementation of the Quality Management System Under ISO 9001:2015 Standard Applied to the Industrial Engineering Degree of the Northern Technical University

Published:2020 Issue: Volume: Page:183-192
ISSN:2194-5357
Container-title:Technology, Sustainability and Educational Innovation (TSIE)
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Author:

Negrete Karla Paola,Yépez Jenyffer,Maya-Olalla Edgar,Naranjo-Toro Miguel,Caraguay-Procel Jorge

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-030-37221-7_16

Reference18 articles.

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2. Bermeo, M.: Curso: Gesti´on por Procesos para la Acreditaci´on de Carreras: Modelo CEAACES. Centro de Educacin Continua, Quito (2015)

3. Cabrera, C.: Revision del estado del arte para la gestión y mejora de los procesos empresariales, Enfoque UTE, vol. 6, no. 4. Quito oct./dic (2015). Recuperado de: http://scielo.senescyt.gob.ec/scielo.php?script=sci_arttext&pid=S1390-65422015000400001

4. Calvo, A., Leal, A., Roldn, J.: Using enablers of the EFQM model to management institutions of higher education. Qual. Assur. Educ. 14(2), 99–122 (2006). Recuperado de: https://scielo.conicyt.cl/scielo.php?script=sci_nlinks&pid=S0718-5006201800010003500005&lng=en

5. Camison, C., Cruz, S., Gonzalez, T.: Gestión de la calidad: Conceptos, enfoques, modelos y sistemas, Madrid, Pearson Educación (2007). ISBN 84-205-4262-8

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