The Impacts of the COVID-19 Pandemic on an Educational Institution’s Administrative Process, a Process Mining Approach

Author:

Ferreira Mirley Bitencourt,Santos Isabelle Martins,Barbastefano Rafael Garcia,Carvalho Diego

Publisher

Springer International Publishing

Reference13 articles.

1. Pinzaru, F., Zbuchea, A., Anghel, L.: The impact of the COVID-19 pandemic on business expectations. Preliminary overview. In: Conference: Strategica 2020. Crisis and Risk Management. p. 721–730 (2020)

2. van der Aalst, W.M.P.: Process Mining: Discovery, Conformance and Enhancement of Business Processes. d.20. Springer, Heidelberg, Dordrecht, London, New York (2014)

3. Tiwari, A., Turner, C.J., Majeed, B.: A review of business process mining: state-of-the-art and future trends. Bus. Process. Manag. J. 14(1), 5–22 (2008)

4. Savickas, T., Vasilecas, O.: Belief network discovery from event logs for business process analysis. Comput. Ind. 100, 258–266 (2018)

5. van der Aalst, W., Adriansyah, A., van Dongen, B.: Replaying history on process models for conformance checking and performance analysis. Wiley Interdiscip. Rev. Data Min. Knowl. Disc. 2, 182–192 (2012)

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