Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University-Reference-Cited by-同舟云学术

Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University

Published:2019 Issue: Volume: Page:348-354
ISSN:1865-0929
Container-title:Communications in Computer and Information Science
language:
Short-container-title:

Author:

Lee Keeheon,Jo Jeongwon,Kim Jinyoung,Kang Younah

Publisher

Springer International Publishing

Link

http://link.springer.com/content/pdf/10.1007/978-3-030-23522-2_45

Reference14 articles.

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5. Sofy Carayannopoulos.: Using chatbots to aid transition. Int. J. Inf. Learn. Technol. 35(2), 118–129 (2018)

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