Multi-Stakeholder Perspective on Human-AI Collaboration in Industry 5.0

Abstract

AbstractAI has gained significant traction in manufacturing, offering tremendous potential for enhancing production efficiency, cost reduction, and safety improvements. Consequently, developing AI-based software platforms that facilitate collaboration between human operators and AI services is crucial. However, integrating the different stakeholder perspectives into a common framework is a complex process that requires careful consideration. Our research has focused on identifying the individual relevance of varying quality characteristics per stakeholder toward such a software platform. Therefore, this work proposes an overview on the vital success factors related to human-AI teaming that can be used to measure fulfillment.