1. Bogatyrev, N., Bogatyreva, O.: Inventor’s Manual. CreateSpace, California (2011)
2. Zlotin, B., Zusman, A.: The Concept of Resources in TRIZ: Past, Present and Future, Ideation International (2005)
3. Deng, J.: Resource management in FlexSim modelling: addressing drawbacks and improving accuracy. Appl. Sci. 13(9), 5760 (2023)
4. Beaverstock, M., Greenwood, A., Nordgren, W.: Applied Simulation: Modelling and Analysis Using FlexSim, 5th edn. FlexSim Software Products, Inc. (2017)
5. Ghosh, A., Bassamboo, A., Lariviere, M.: The queue behind the curtain: Information disclosure in omnichannel services. Soc. Sci. Res. Netw. (SSRN) (2020). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3730482