Probable Characteristics of Multi-channel Queuing Systems with “Impatient” and “Patient” Claims

Author:

Quy Tran Quang,Huy Ngo Huu,Hai Nguyen Vu

Publisher

Springer Nature Switzerland

Reference10 articles.

1. Shortle, J.F., et al.: Fundamentals of Queueing Theory, vol. 399. John Wiley & Sons (2018)

2. Dudin, A., Nazarov, A., Moiseev, A., (ed.): Information Technologies and Mathematical Modelling. Queueing Theory and Applications: 19th International Conference, ITMM 2020, Named After AF Terpugov, Tomsk, Russia, December 2–5, 2020, Revised Selected Papers. Springer Nature (2021)

3. Kirpichnikov, A.P.: Prikladnaya teoriya massovogo obsluzhivaniya (Applied Queuing Theory). Publishing Office of Kazan State University Publ, Kazan (2008). (in Russian)

4. Kirpichnikov, A.P.: Metody prikladnoy teorii massovogo obsluzhivaniya (Methods of Applied Queuing Theory). Publishing Office of Kazan University Publ., Kazan (in Russian) (2011)

5. Gorenflo, R., et al.: Mittag-Leffler Functions, Related Topics and Applications. Springer, Berlin (2020)

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