Effect of Service Quality of Weights and Measures Agency on Customer Satisfaction in Dodoma City, Tanzania

Author:

Ibrahim S.,Mashenene R. G.

Publisher

Springer International Publishing

Reference22 articles.

1. Antwi, A.O., Matsui, K.: Price perception on weights and measures at the local markets of Ghana. Kasetsart J. Soc. Sci. 30, 1–6 (2018). https://doi.org/10.1016/J.kjss.2018.01.011

2. Bengesi, K.M.K.: Factors hindering use of standard weights and measures along Irish potato supply chain in Njombe Region, Tanzania. Int. J. Bus. Manag. 13(8), 196–206 (2018). https://doi.org/10.5539/ijbm.v13n8p196

3. County, N.: Original article gap analysis of educational services quality based on servqual model from Iranian medical students’ Viewpoint (2014), 5(2014), 87–96 (2016)

4. Dehghan, A.: Relationship between service quality and customer satisfaction: in the case of CCG (Customer Centric Group) CO. The Thesis for the Award of Master Degree in Continuation, Courses Marketing and e-commerce at the Tarbiat Modares University, Iran (2006)

5. Fanton, J.: A brief history of metrology: past, present, and future. Inter. J. Metrol. Qual. Eng. 10(5), 1–8 (2019). https://doi.org/10.1051/Ijmqe/2019005

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