Predicting Recurring Telecommunications Customer Support Problems Using Deep Learning-Reference-Cited by-同舟云学术

Predicting Recurring Telecommunications Customer Support Problems Using Deep Learning

Published:2020 Issue: Volume: Page:184-193
ISSN:0302-9743
Container-title:Lecture Notes in Computer Science
language:
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Author:

Castro Vitor^ORCID,Pereira Carlos^ORCID,Alves Victor^ORCID

Publisher

Springer International Publishing

Link

https://link.springer.com/content/pdf/10.1007/978-3-030-62365-4_18

Reference13 articles.

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3. Chen, C.M.: Use Cases and Challenges in Telecom Big Data Analytics (2016)

4. Denton, J.W., Hung, M.S., Osyk, B.A.: A neural network approach to the classification problem. Expert Syst. Appl. 1(4), 417–424 (1990). https://doi.org/10.1016/0957-4174(90)90050-5

5. Lecture Notes in Electrical Engineering;AH Elmi,2013

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