1. Hofmann, P., Samp, C., Urbach, N.: Robotic process automation. Electron. Mark. 30(1), 99–106 (2020)
2. Van der Aalst, W.M., Bichler, M., Heinzl, A.: Robotic process automation. Bus. Inf. Syst. Eng. 60, 269–272 (2018)
3. Ivančić, L., Suša Vugec, D., Bosilj Vukšić, V.: Robotic process automation: systematic literature review. In: Business Process Management: Blockchain and Central and Eastern Europe Forum: BPM 2019 Blockchain and CEE Forum, Vienna, Austria, September 1–6, 2019, Proceedings 17, pp. 280–295. Springer International Publishing (2019)
4. Artificial intelligence and robotics: Separating reality from the hype—Opinion—outsourcing—sourcingfocus.com [WWW Document] (n.d.). http://www.sourcingfocus.com/site/opinionscomments/artificial_intelligence_and_robotics_separating_reality_from_the_hype/. Accessed 8 Apr 18
5. Ariely, D.: Predictably Irrational: The Hidden Forces That Shape Our Decisions. Revised and Expanded edition. Harper Perennial, New York, NY (2010)