Impact of Electronic Service Quality on Customer Satisfaction of Islamic Banks in Pakistan
Author:
Publisher
Springer Nature Switzerland
Link
https://link.springer.com/content/pdf/10.1007/978-3-031-27860-0_39
Reference6 articles.
1. Ahmad N, Haron S (2002) Perceptions of Malaysian corporate customers towards Islamic banking products and services. Int J Islam Financ Serv 3(4):13–29
2. Al-Hawary SIS, Al-Smeran WF (2016) Impact of electronic service quality on customers satisfaction of Islamic banks in Jordan. Int J Acad Res Account Financ Manage Sci 7(1):170–188
3. Carden R, Delli Fraine JL (2004) An examination of hospital satisfaction with blood suppliers. Transfusion 44(11):1648–1655
4. Chong BS, Liu MH (2009) Islamic banking: interest-free or interest-based? Pac Basin Financ J 17(1):125–144
5. Colgate M, Stewart K, Kinsella R (1996) Customer defection: a study of the student market in Ireland. Int J Bank Mark 14(3):23–29
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