A Study on Sustainability of Online Medical Platform Consultation Mode Based on Multi-stage Trust Transmission

Author:

Liu Sisi,Qiu Fan,Xiong Xinlei,Yin Zhuying,Wang Hong

Publisher

Springer Nature Switzerland

Reference18 articles.

1. Yuan, J., Guo, L.: Influencing factors analysis of discontinuous use behaviors of users on online health communities. J. Mod. Inf. 42(02), 81–93 (2022)

2. Yang, M., Yuan, F., Jiang, J.: When Does Trust Reinforce Intentions to Upgrade to Paid Online Healthcare Consultations? The Valence of Platform-Versus Service-Related Attitudes. In: Proceedings of the PACIS 2020, vol. 11 (2020)

3. Sullivan, Y.W., Kim, D.J.: Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments. Int. J. Inf. Manage. 39, 199–219 (2018)

4. Yang, M., Jiang, J., Kiang, M., Yuan, F.: Re-Examining the impact of multidimensional trust on patients’ online medical consultation service continuance decision. Inf. Syst. Front. 24, 983–1007 (2021)

5. Wu, Q., Jin, Z., Wang, P.: The relationship between the physician-patient relationship, physician empathy, and patient trust. J. Gen. Intern. Med. 37, 1388–1393 (2021)

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