1. Al-Najjar, F., Zahra, Z.: Frame processing frameworks on Facebook and Twitter. Arab J. Media Commun. 23, 376–331 (2020)
2. Barba-Sanchez, V., Atienza-Sahuquillo, C.: Entrepreneurial motivation and self employment: evidence from expectancy theory. Int. Entrepreneurship Manage. J., 13(1) (2017)
3. Qaboua, S. A.: The effect of using social networks on knowing, acquiring, and retaining customers. Master Thesis, Faculty of Graduate Studies, Middle East University, Jordan (2016)
4. Idan, A.: The impact of the use of social networks on the performance of customer relationship management. Master's Thesis, Faculty of Graduate Studies, Middle East University, Jordan (2015)
5. Mohamed, M.: The reality of NGOs in the Gaza strip using social networks to enhance their relationship with the public. Master Thesis, Faculty of Graduate Studies, Islamic University of Gaza, Palestine (2017)