Author:
Oury Jacob D.,Ritter Frank E.
Abstract
AbstractThe foundational design philosophy of user-centered design (UCD) offers an ideal approach for systems engineers, programmers, designers, and any other stakeholder involved with the design of high-stakes systems with human operators. Furthermore, UCD, as presented here, is tailor-made to meet the unique needs of critical human–machine systems in systems like air traffic control towers, 911 call centers, or NASA’s Mission Control Center. Whenever the operator is a mission-critical component of the system, stakeholders must be able to make informed decisions during the design process, and this book provides the tools necessary to make those decisions.
Publisher
Springer International Publishing
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